Just like the people who hire trucks, even truck drivers and their owners are benefiting from the OXA app. OXA is providing extra income and giving business freedom to truck drivers and owners. Every day new truck drivers and owners are getting on boarded into this platform.
With spontaneous co-operation and connections of the truck drivers and owners, ‘OxaFleet’ is also growing as an organization. To recognize the contribution of the truck owners and drivers in the platform, OxaFleet has introduced a campaign named “OxaFleet Champions”. Here drivers with the highest number of trips done in a month will be featured as Champions.
One of our OxaFleet Champion for the month of August is Prokash Banerjee. It has been 6 months since Prokash Da joined ‘OxaFleet’. He started his journey with a single truck. But now Prokash Da has 3 trucks. In the beginning, there were not many trips. However, his strategy was different. He convinced his shippers with better service and good behavior. As the days progressed while using the OXA app – his number of trips also increased.
According to him, shippers are concerned about their products safety and security; And OxaFleet helps to convince the prospective customers regarding these safety issues. To him, this is one of the reasons for getting many trips from ‘OxaFleet’.
The trip numbers are astonishing in the case of Prokash Da.
According to the Data Center of ‘OxaFleet’, Prokash Da completed the highest number of trips last August-September month. Where in September he earned Rs. 70,000 in just 15 days and completed 71 trips till September 10th. As we talked with Prokash Da, he pointed out the following that eventually differentiated OXA from others:
- In a transport agency you have to make a huge advance payment to get trips, but here at OXA, a minimum of only 20% of the fare amount is to be paid as advance.
- You can easily get return trips for any long-distance trips made.
As a result, there is increased efficiency.
- Most importantly shippers trusts the app’s service translating into more trips for truck drivers and owners.
All in all, Prokash Da is pleased of his association with OXA. He wishes continued prosperity to ‘OXA Fleet’ and hopes that OXA will keep progressing towards the right direction.
Shippers pick trucks considering the amount of goods they need transported. The 2-ton category trucks are slightly larger than the 1-ton truck category. These trucks can be used for transporting minor goods or business products. There are several popular brands on the 2-ton category like Tata, Isuzu, Toyota etc.
The smallest truck plying in the market right now are the 1 ton category trucks. Shippers need trucks like these to meet the smallest of requirements. These trucks are mainly used to transport small business products or cargo upto a total weight of 1000kgs (1 Ton). Among the several brands of trucks plying in the 1 ton category, Tata (Tata Ace) – popularly known as the ‘Chota Hathi’, Mahindra Supro (Mahindra Pickup), Toyota, etc. are some of the major branded trucks found on the road.
Warehousing has been one of the main focal points of the logistics industry and the transportation companies running within. It connects all points of contacts and hence it needs to be at the top of the game on all scenarios – especially it’s management.
To manage better, some points to keep in mind:
- Focus on receiving right stock.
- Apply logic to pick processes.
- Reorganization whenever needed.
- Timely quality control.
- Safety measures for the warehouse.
- Appropriate lighting in the warehouse.
- Well trained staff for the goods transport.
- Using the correct software as per needs.
Top 5 Suggestions:
- Optimizing available space:
Strategic structure of the warehouse plays a vital role in the management of the Kolkata transport company since it is the entry point management issue, all the stock that comes in need of a space and proper place for it. Once the place issue is managed, the way the stock is handled is easily optimized. And then the stock layout needs to be well planned in advance too. Every stock if properly decided and placed, can be taken out, processed and shipped properly. Hence the overall process is handled well.
One idea for a warehouse is that it can make use of the vertical space placing multiple racks and organizing the stock according to it. This optimizes the horizontal space as well as gives more variety of options to organize the larger stock in one place.
- Lean Inventory:
The basic premise of lean is to do with only what you need, and nothing more. One has to possibly reduce or eliminate the concept of the safety stocks totally, and try to get suppliers and transporters in Kolkata to deliver smaller quantities more frequent basis but you cannot manage what you can’t measure. Once you have defined and implemented new processes and technologies, you will want to measure and track their progress to ensure that they are actually improving your warehouse’s productivity.
Here are a few key warehouse performance metrics businesses should actively monitor:
* Order Fill Rate: The number of items ordered versus the number of items shipped. Top businesses have a fill rate of 98% or higher.
* Order Picking Accuracy: The percentage of orders picked without errors from either choosing the wrong product or quantity.
* On-Time Shipment by truck transport services in Kolkata to Customer: The percentage of orders that are shipped by the requested or defined date. Best in breed companies maintain 97% or higher on-time shipment rates.
* Warehouse Capacity: Top businesses such as OxaFleet have over 95% of their storage space filled with products during peak seasons and an average of 91% warehouse capacity overall.
This also ensures the products are not long stocks which will make them more vulnerable for the damage in its core value. Profiting the makers, suppliers and the receivers all at the same time leads to less amount of wastage and a continuous flow of products.
- Adopting technologies:
Technologies are here to stay and they are only making the overall scenarios better and better. Hence implementing them in the transportation services in Kolkata and West Bengal will only increase the overall efficiency of the warehouse. One such example is increased efficiencies with bar-coding. By using bar-code or radio frequency identification (RFID) readers can improve accuracy of transactions, and reduce picking errors.
Another case example is a warehouse management system (WMS) in the Kolkata transport corporations. With a strong WMS module, one can improve efficiency as it suggests the best routes and methods for picking or put-away. The system can provides automated pick lists that can be sent to mobile readers and devices to help eliminate mistakes and reduce wasted time and paper.
Data modeling for the stocking requirements, IoT for the new and advance technological solutions such at the robotics as a replacement of labored stocking. Mobile app based tracking and managements are just few examples of the technological solutions.
- Organize workstations. : Implement a System for Centralization
This is not a new fact at all that organization at any level is the most important part. A warehouse is bound to have a large number of products and without organization, it will become are really hard job to keep track of all the packages coming in at the constant rate and the ones which are going out. Organizing workstations for goods transporters in Kolkata improves productivity because workers do not have to search for tools or equipment. One good warehouse management will have its planned places for all the stock, where it should come in, where it should be checked for damage, where it should be sorted according to that, where it should go next and where all the similar products need to be placed. All of this together is a system for centralized organization and all these techniques in them are designed to keep clutter at bay, reduce errors, and improve safety and organization.
- Optimize labor efficiency. :
Analysis of the material usage pattern and the storage of the larger quantity products and items together near the front of the warehouse is one good method to follow. Also, placing items which are generally sold together or shipped together is a good option. This will streamline the operation of handling the goods in the transport companies in Kolkata and hence reduce the cost, time and efforts put into it. If you try to keep the items you pick most often in the most accessible locations, it automatically eliminates picking delays.
In the end it all comes down to the proper use of space, technology at our own disposal and optimizing the processes which are already in our hands. These are the simple steps that lead to the overall efficient management in the long run. Safety comes with better organization and once the process is organized, the overall safety is assured nullifying any possible loopholes. All we can say is that improving warehouse management is as much about simple tricks and common sense as it is about the right storage equipment and high tech, picking algorithms and various implantation steps we can take. Follow these simple steps will result in more relative success for sure.
The society we live in is ever growing, especially in terms of technology. It has changed at a tremendous pace. If we look at the growth of the technological market, a decade back, the phones and tablets we use were not as evident and widely used. But a decade later, almost every pocket has a smartphone and every house has an Internet access. The growth of the logistics industry has also taken a huge turn with this unprecedented growth in the field of technology. Now we look at the further levels of growth that can be achieved with the constantly changing technology and the future aspects that may come and change the trends once and for all.
Current truckload methods
The emergence of technology is evident and known to all. The ideas of 3D printing, IoT, Data analysis, Mobile-App based business were long fetched ideas and now few years down the lane, they are all in the picture, already implemented or getting implemented.
The logistics industry has embraced these changes as well.
Earlier the whole industry, be it the suppliers, customers, the truck owner or the drivers themselves would have to work only on the basis of trust. The customers had no assurance of goods delivery in a timely manner. The owner of the truck had no real-time data for the trucks which are on route. The truck driver too had to suffer as they had to travel long distances without navigation for a job which was highly underpaid and discomforting.
But with the changing technology, all of these difficulties are gradually decoding into solutions, making the future of logistics industry brighter and its growing influence stronger.
Future Trends in the Logistics Industry
The following are some leading future trends that will be leading the headlines in the logistics industry:
- Uberization of the vehicles
The trucks/vehicles are being interfaced with uber like transportation technology through web and mobile apps medium. The shipper can now book trucks which are closer to their locations and they can book them directly without going through the option of approaching a broker. All that both the parties need is a technically driven web-based or mobile based application to match their needs so that they can communicate directly.
The truck driver needs to keep track of their truck’s weight by scaling on a way-bridge regularly and putting up the current weight they are loading on their way to the destination. They can do that at every loading/unloading point, once completed they can insert this information for shippers to look at and match with their order.
Therefore truck scaling would be pivotal in this process.
Cloud technology has made it possible for warehouse and logistics management solutions to transmit their data over the Internet with ease, thus making it critically important for the system and network administrators to keep their systems robust and ready to tackle all kinds of Cyber-attacks. Hence, security will play a major role in this to keep the vulnerabilities away.
This in extent means that the solution providers need to be strictly aware of Cyber-threats, keep monitoring round the clock and rectify the threats where necessary.
It is also clear that in the next ten years, there will be a rapid growth in the integration of robotics and intelligent material handling equipment. The environment will be integrated with such technology and would attract more tech-savvy people who would handle these equipments on larger scales.
Each activity will leave behind a digital footprint, supply chains will obviously become more reliable, efficient and cost-effective for all the parties involved.
- The Internet of Things aka IoT
This revolutionary technology allows devices to communicate with each other within an existing internet infrastructure without human intervention. Its application in the future of logistics is expected to increase speed, decrease time and reduce overall costs. Having the machines communicate on their own or know the problems beforehand in terms of the machine would make acting on those problems simpler than ever.
To give an example of it, suppose we knew when the tyres would need to be changed based on their active health which is being monitored and the exact time period in which the engine would need to be serviced so as to keep the overall performance of it at the optimal best level would surely make gains for the truck owners as well as the supplier too, which will, in turn, benefit the customers who would get a reliable service.
- Drone Delivery
Yes, they are emerging, sooner or later. Drones are being developed by various companies and tests have been successful overall. On the 13th March 2015, in Sheffield, FPS Distribution completed the first commercial delivery using a drone. The performance of these drones has already impressed the pundits in the market and they are surely going to make a place of their own. Drones would make the best options for the supplier when the product to be delivered is larger in the size. Drones can be designed to deliver the products at the doorstep in a hassle-free way.
- Driverless Vehicles
Driver-less vehicles – A Boom or A Menace??This is one of those topics which has received mixed opinions time and again. Various market leaders and top leading companies have tried and tested these.
Electric carmaker Tesla unveiled a sleek electric semi-truck with semi-autonomous capabilities and a new roadster. The semi is a fully electric Class 8 truck, a category of freight vehicles that weighs more than 33,000 pounds, including tractor-trailer rigs that form the backbone of commercial road freight. This one, Elon Musk said, can haul 80,000 pounds. Safety features include:
1) Automatic braking,
2) Lane tracking,
3) “Nuclear explosion-proof glass” for the windshield.
But the major controversy they are bound to create is the decrease in the amount of the employment of the drivers and reducing their jobs once and for all. This the reason for the heat these driverless vehicles have received. But to look at it from a different perspective, these driverless vehicles would be the best option when the road or the route is not safe for the drivers themselves.
Technology has always contributed to the betterment of all fields. The arrival of the Internet has revolutionized the market with its web and mobile-based apps and the logistics industry will surely benefit in the longer term as it will make them highly efficient and productive.
The only precaution they need to keep in mind is keeping their systems away from the vulnerabilities at any cost. The IT is providing these solutions at wide range given the amount of market this industry is creating based on it. Hence, the future does look bright for the logistics and supply management industry as the technologies grow further.
In the ever-changing and developing markets, industry such as logistics activities involves a range of challenges as well as innumerable opportunities to grab and flourish upon. OxaFleet in Indian market is developing a niche in similar challenging logistics market.
Opportunities revolve around the fact that the developing markets continuously experience economic growth at a splendid speed and the resulting increase in trade and commerce which eventually increases demand for transportation services for the companies like OxaFleet in India.
There are many challenges in different variations, with the top three problems consistently being infrastructure limitations, procedures and methods involving the bureaucratic regulations and a shortage of the skilled personnel. The poor remuneration resulting from poor utilization rate attracts less people to the industry, OxaFleet bring about a change in that.
Three markets for examples:
If we look at three of the markets in Asia – China, India and Vietnam:
To look at the broader perspective, one of the distinct indicators of the efficiency of any countries’ market’s logistics sector is the Logistics Costs as a percentage of GDP.
Generally, in the markets which are developed, this is less than 10% of the total count, but in the case of the developing markets, the percentage tends to get higher due to the inefficiencies in the sector. If we look into the developing markets in Asia, China’s logistics represents 18% of their total GDP, India accounts for 13% and Vietnam make the count of 25%.
With the increase in the efficiency, we will see the decrease in the percentage in the near future.
Regulatory bodies of the Nations:
It is possible to have an under-developed or not up to the mark regulatory bodies in countries that are still developing in terms of their markets.
The regulatory environments for logistics in China, India, and Vietnam are restrictive in nature compared to the developed markets, but they are showing improvements gradually.
Companies which are into businesses in these three developing markets are bound to encounter government bureaucracy, tedious paperwork and procedures, customs delays, corruption and high duties & tariffs charges without any legal authorization. These turn out to be the barriers to businesses in terms of both time and money.
Three significant markets of Asia:
One of the major challenges in China is the changing interpretation and application in the way of customs regulations. As it turns out, foreign companies often think that customs regulations are different in the different locations. However, that is not true. What truly varies is the interpretation and application of the regulations, sometimes by location and sometimes by the individual officials. This often results in companies being able to process a certain type of goods on one port location, but the same kind in another location. This often results in additional complexities within the logistics component of international supply chains.
Earlier, Indian companies like us had the tendency to establish warehouse operations in every state in which they intend to do business. This was because of the reason of the traditional tax system which used to operate at the state level, rather than the national level itself. Each state used to have its very own taxation systems with varying regulatory frameworks. Earlier, before the economic and taxation reforms, this introduced unnecessary additional complexities into domestic supply chains. The companies may save on tax while doing this; they spend more on logistics than what was ideally necessary.
After years of debate, a national, standardized taxation system: GST is now into the picture and it has changed the markets of logistics once and for all by bringing a variety of good changes and reducing the flaws which were hindrances in the efficient growth of the logistics and chain supply management market.
The regulatory environment for logistics in Vietnam is like how it was ten years ago in China. Restrictions on foreign entities are slowly getting reduced due to Vietnam’s recent changes in its regulatory body and the reforms they are making for the growing market. Ownership of the foreign companies of logistics was restricted to 49%, but starting from the year of 2014, 100% of foreign-owned logistics businesses are now allowed which is promoting markets at both local and global levels.
China has always been a good player when it comes massive progress in transportation infrastructure development. The highway systems are way over 75,000 km of expressways. New airports are being constructed at the average rate of one new airport every five weeks. Inland waterways have been developed and expanded and they keep on developing at a substantial rate. Furthermore, the huge development of the high-speed passenger rail network is expected to free up some of the existing rail infrastructures to be converted for cargo use in the future, including containerized rail freight.
India’s road network is the second-largest in the world only after USA having approximately 4.7 million kilometers of roads which have around 8 million transportation vehicles traveling on their path at any given point. Road transportation accounts for about 6% of India’s GDP. Indian logistics sector is almost 60% which consists of the transport sector and out of the transport sector, 36% is occupied by road transport. India is also, continuously laying various metro projects which will eventually make the older rails to be used more in the logistics markets.
India is also rigorously developing its water and airways supply management chain to keep up with the changing needs and demands of the market.
Vietnam with the support of foreign investment and through various public-private partnership projects has been able to register progress in the recent years on the infrastructure developments front, particularly in the area of southern Vietnam. One such example is CaiMep port which is a large, impressive and modern container terminal developments, south of Ho Chi Minh City. Other such examples are the huge industrial zones and logistics parks built in Binh Duong province, north of the city. These developments are growing at a continuous rate matching the demands of the market.
One logistics challenge that remains common in any developing market is the shortage of talent or skilled workmen or personnel. Same is the case for China, India and Vietnam, not only those but developing markets in general.
As the economies are expanding, logistics activity is increasing, which in turn drives demand for trained, skilled and experienced professionals.
The logistics sector has developed significantly in the Asian market given the introduction of online markets and various reforms in the way the systems used to operate. This is considered as the positive impact that brought a lot of people, be that from the entry level like drivers of the vehicles to the whole logistics companies itself. With growing technologies and more people getting encouraged to join and invest in the sector making the future of the Asian logistics market look bright.
What is Green Logistics?
The logistics industry is one of the major contributors to environmental despoliation. Around a quarter of global CO2 emissions are due to fossil fuel combustion in transport sector alone, according to International Energy Association. While Europe and the developed world have taken concrete actions to reduce Green House Gas (GHG) emissions from the logistics and commercial transport sector, the developing nations have barely moved beyond paying lip service. As witnessed in the developed world, increase in emission is in lockstep with economic growth; for instance, the CAGR in Indian CO2 emissions from transport sector due to fossil fuel combustion has been around 4.5 % compared to 1.16 % in OECD countries and 1.04 % in North America in the previous decade. No wonder, environment, and growth are often couched in mutually antagonistic terms, especially in India, which is in a great hurry to catch up on growth. Transportation globally accounts for major impact on the environment. Out of total carbon dioxide emission, 75% of it is contributed by road transport vehicles, and this number is growing exponentially. Also, 95% of the road transportation consumes oil, which leads to around 60% consumption of the total oil in the world. All this puts the national government under strong pressure to come up with domestic transportation solutions to reduce pollution and gasoline demands.
Why is Eco-Friendly Logistics Important in India?
Commercially viable and efficient alternatives are not available and high capital investment costs deter the fragmented, small-scale Indian logistics services sector from importing these eco-friendly technologies. On the other hand, players in the Indian logistics industry are yet to appreciate that green logistics is compatible with their bottom-line. Fuel efficiency, payload management, routing, and driving techniques matter a lot in saving costs. For small truck service companies masquerading as logistics operators, performance metrics for monitoring these aspects are alien practices. Going green and being greener than your competitors is still not an advantage in Indian logistics industry due to consumer apathy. Reverse logistics industry that takes care of recovery—retrieval of parts, recycling of products and disposal of packaging waste—is almost non-existent in India. With the rise of e-commerce, there is a concomitant rise in packaging waste. Though many e-retailers no longer provide paper receipts to enhance their green-image, they still do not provide consumers with the option of disposing of packaging material, even at a nominal cost. Mandatory legislation regarding these aspects like in the E. U. would prod both consumers and businesses in the right direction and push towards a ‘circular economy’ while contributing to the Swachh Bharat Abhiyan as well.
Over the years, the share of rail transport has decreased drastically by more than two-thirds from 89 % in 1951, while the share of road transport has increased seven-fold from 10 % within the same period. Restoring rail as a primary mode of transport, in particular for freight, would be essential, as rail emissions (per tonne-km) are at least five times lesser than road emissions. Although Indian roads, despite being in bad shape, will still retain a major share of commercial transportation as they alone can provide door-to-door delivery until we move on to intermodal transport with roads providing only the last-mile delivery. Building bypass roads for managing congestion, adding capacity at specific chokepoints and speeding up traffic are obvious solutions, as despite increase in traveling distances CO2 emissions are lesser due to optimal speed. Yet, we have not been able to do this in the Kolkata or Mumbai Logistics transportation sector; almost 80,000 trucks pass through here every night for want of bypass roads. Replacement of fossil fuel based technology with bio-fuel based one or even with alternatives like CNG, hybrid, battery-operated vehicles and equipment is improbable in the short to mid-term.
Ways to Reduce Carbon Emissions
Road Transportation being a prime contributor to polluting the environment, steps should be taken to reduce the greenhouse gas emission and achieve a sustainable atmosphere. This corresponds to green transportation, which includes eco-friendly transportation practices that do not lay a negative impact on the environment.
- Reducing trips– Reducing the number of trips helps reduce the amount of fuel consumption and emissions. Freight vehicles can combine part load bookings into a single load to reduce trips.
- Use public transportation– Public transport vehicles carry a large number of people in a single vehicle. In addition, they are cheap and easily accessible. They can also be a boon for logistics companies, especially in Kolkata and West Bengal as the providers can send smaller loads through public cargo trains or vehicles. As public transportation is facilitated by the government, hopefully, appropriate green transportation measures must have been taken.
- Using Bio-Diesel and electricity to power the logistics vehicle– As logistics & supply-chain vehicles also account for environmental pollution, using Eco – friendly fuel and electricity can be a good way to preserve the environment.
- Prefer multiple occupant vehicles– Rather than four transportation drivers using individual vehicles while going in the same direction, it is more economical and environmentally-friendly to use one vehicle. As apparent from the scenario, the greenhouse gas emission can be reduced to 1/4th.
- Modifying aerodynamics of the vehicle– Even the structure and the body of the vehicle impacts the gas consumption. Changing the vehicle’s body for the smooth movement will consume less fuel, and thus, less emission.
Implementation of green initiatives has emerged as one of the top trends in the Logistics & Supply Chain industry worldwide. The uncertain economic conditions have urged the players of the supply chain industry such as the logistics companies in Kolkata, Mumbai, and other metros to rethink their strategies and prioritize long-term sustainability as the main focus area. Thus, green transportation must be adopted by all transport services, as it involves practices including effective utilization of resources, adapting transportation structure and making healthier commuting choices. This demands public awareness and active participation of the companies manufacturing vehicles. They must pioneer the use of renewable sources of energy and avoid using methods and materials that emit harmful gases.
Dear friends of OXA! The constantly changing COVID-19 pandemic is one filled with never before seen hardships. A time that is filled with uncertainty for many. Our thoughts and prayers go out to each and every one of you battling it out.
We want you to know that we are committed to continue providing services you can depend on. Therefore, to tackle the current scenario, we’ve taken extra measures and implemented a plan to ensure that health is put first for both our drivers and you.
Following the govt. issued guidelines, we strongly recommend:
-Washing your hands for 20 seconds at least after every foreign touch.
-Disinfecting high touch areas, such as cell phones, counters, and door handles or lift buttons.
-Social distancing yourself by staying 6-12 feet away as often as possible.
-Wear masks when you’re out in public.
-Avoid close contact with anyone showing symptoms.
-Try to not touch your own face as much as possible when you are outside.
-If you are feeling sick, stay home and don’t risk spreading germs.
We are here to help in anyway and know that the shipment of goods and cargo must never stop. We recommend that you book trucks online and not go to the truck stands yourself. Buy online and avoid high traffic stores as much as possible. As always, we’re available to pick up and do the heavy lifting for you. Moving any goods or cargo you want relocated or shipped to and from your office or factories, home or shopping malls and stores.
If you have any questions or queries, our customer-care is standing ready at firstname.lastname@example.org
Our team is ever watchful monitoring the situation continually. Regardless of what happens, our goal remains the same: to provide the safest and highest quality experience day in and day out.
We will get through this, together. Please be safe and stay healthy.
Archana was a very busy lady; One day, she suddenly bought a refrigerator. But the amount of money the offline store demanded to deliver it to her house was unbelievable! Even the local truck stands asked a very high price due to Covid-19. She was wondering what to do. Actually, the condition of the old refrigerator was poor at Archana’s house. So she decided to save small amounts from her salary every month to buy a refrigerator. But now that she bought one, she found found it very costly to bring it home. A few accessories were also there with the refrigerator. Therefore, what she required was a pickup truck. At that moment, Archana called one of her friends and told him about her situation. Her friend told her about the ‘OXA’ Customer app and it’s delivery service that worked just like Uber.
But what is this OXA’s pick-up service? OXA is a listing provider for transporters where you can easily hire 1/2 tons of pickup or mini trucks. The service offers fast booking facilities with secured delivery and you can even get your goods insured instantly.
What is offered with OXA –
- As you create a trip booking request, numerous drivers nearby will log into the app to quote a price to deliver your fridge.
- As a result, the booking process will complete within 10 minutes.
- Finally, your trip will be completed in the fastest possible time because the trip gets tagged with a driver in minutes and the trip starts in a very short span of time.
Now, let’s get back to Miss Archana. Was she able to get a pickup on time? Of course she did! She booked a pickup through the OXA app. After booking, the pickup arrived shortly. The refrigerator got delivered safely to her house with no problems. Therefore, in any situation when you needs a truck on short notice, you can hire pickups through ‘OXA’.
Customer, Shipper, Transporter, Fleet Owner, Driver, Transport Agent.
If you are any of the above, and if you are facing any problem registering or taking trips on the OXA app, please do call us at our Customer Care department. You will get an appropriate and adequate assistance.
Also, those who take trips using the app on a regular basis can face myriads of problems as well. For example: Some kind of misunderstanding between the customer and the driver/transporter during the trip; or some other issue which the driver/transporter is facing and is unable to solve on his own. Some might face problems regarding payment or refund too.
Whatever the problem might be, the customer care representatives of OXA App are always vigilant and ready to solve it. So, for any kind of assistance, contact our customer care number: +91 9836 123 128.
It should be noted that our customer care support remains operational daily from 8.00 AM to 8.00 PM.